FAQ Page

GENERAL

Is Capri Ethical and Sustainable?

At Capri, we prioritize quality and responsible production. Our pieces are crafted in small batches to minimize our environmental footprint. We adhere to the highest ethical standards, ensuring that our factories and suppliers align with our values of transparency, ethics, and sustainability.

How Should I Care for my Capri Pieces?

Please see our care guide here

Do You Have a Size Guide for Rings?

All rings are adjustable to fit different finger sizes, ensuring a comfortable and secure fit.



SHIPPING

How Much Does Shipping Cost?

Our shipping costs 4$ all over Lebanon. Free Shipping is offered for orders above 50$.

How Long Does Shipping Take?

Your order will be processed and dispatched within 1-3 business days. Delivery takes 2-3 business days after order processing.



RETURNS

What is Your Return Policy?

We have a 7-days return policy, which means you have 7 days after receiving your item to request a return.

How Do I Process a Return?

To start a return, you can contact us at info@caprijewelry.co. Please note that returns will need to be sent to the following address: Furn-el-Chebbak / Street: Boueiz and Matar / Bldg: Residence 7343 - Contact: +961 76 149 107.



CONTACT US

Customer Care Enquiries

You can reach us at info@caprijewelry.co. We strive to respond to customer service inquiries within one business day. As a small business, our dedicated customer care team works diligently to address each inquiry promptly.